The Company has conducted a
Materiality Assessment by considering
Environmental, Social, and Governance
(ESG) factors, including industry trends,
stakeholder expectations, and relevant
international and national directions.
This assessment enables the Company
to identify risks and opportunities related
to business operations comprehensively.
Clear objectives, strategies, and management
approaches have also been defined to
appropriately address each material issue,
as follows:
| Material Topic | Impact Boundaries | Goal | Strategy | SDGs | |
|---|---|---|---|---|---|
| Category | Stakeholders | ||||
| Environmental | |||||
| Energy Consumption | Positive (+) |
→ Management → Employee |
Short-term: Committed to exploring practical solutions to lower electricity consumption across operations
Long-term: Reduce electricity usage intensity by 10% by 2040 |
Promote energy-saving behaviours to all employees |
|
| Waste Management | Positive (+) |
→ Management → Employee → Supplier → Community and Society |
Short-term: To continue our efforts to ensure innovative waste management in compliance with all relevant regulations 100%
Long-term: Continuing our efforts to reach our targeted waste management |
Continuing our efforts to enhance recycling, reduce landfill disposal, minimise overall waste, increase waste value, and ensure regulatory compliance according to ISO14001 and local regulations |
|
| Social | |||||
| Occupational Health & Safety |
Negative
(-) |
→ Management → Employee |
Short-term: Maintain zero Lost Time Injuries (LTI)
Long-term: Zero workplace fatalities and LTIs |
Continuing to implement ISO 45001 as a framework for strengthening workplace safety practices |
|
| Human Capital Development | Positive (+) |
→ Management → Employee |
Short-term: Average 12 hours of training per employee/year
Long-term: Continuing the development of our core competency roadmap to strengthen workforce capabilities |
Align training programs with employee job-specific skills and responsibilities |
|
| Community Engagement | Positive (+) |
→ Management → Employee → Community and Society |
Short-term: Conduct at least 2 Community-related activities relevant to their needs
Long-term: Conduct 4 Community-related activities relevant to their needs by 2030 |
Conduct surveys with related community regarding their preferred activities to foster long-term partnerships with local communities to create shared value and mutual trust |
|
| Customer Satisfaction | Positive (+) |
→ Management → Employee → Customer |
Short-term: Satisfaction score ≥ 4.5/5 or 90%
Long-term: Satisfaction score ≥ 4.5/5 or 90% |
Conduct surveys with all significant customers, including the work plan to reach out to negative feedback |
|
| Governance | |||||
| Data Privacy |
Negative
(-) |
→ Management → Employee → Customer |
Short-term: Ensure zero data breaches annually
Long-term: Ensure zero data breaches annually |
Assign DPO, monitor data access, annual review, as well as informing all staff on PDPA scheme |
|
| Anti-Corruption & Governance |
Negative
(-) |
→ Management → Employee → Business Partner → Supplier |
Short-term:
1) Establishment of renewed E-Learning regarding the Anti-Corruption 2) Release to all employees and conduct an assessment to collect scoring 80% Long-term: 1) 100% Scoring of assessment 2) Zero corruption incidents |
Set the PIC to renew the E-learning and annual declaration process |
|
| Sustainability Risk Management |
Negative
(-) |
→ Management → Employee |
Short-term: Continuing to conduct ERM revision annually
Long-term: Integrating ISO standard that aligns with ESG value into ERM |
Continuing to conduct ERM annually |
|
| Innovation | Positive (+) |
→ Management → Employee → Customer |
Short-term: Continuing the efforts to implement online documentation systems for operational workflows > 30% of normal operation.
Long-term: Continuing to find innovative business solutions that align with the business case outcome |
Set the PIC to revisit the innovative solution annually to ensure the current innovation is up to date and matched the stakeholder's expectation |
|